Thank you for visiting the K CRAFTWORK JAPAN website.
We will carefully manage your personal information based on our “Privacy Policy” and will not use it without your approval, except for the purpose of handling your inquiries or orders.
We will contact you via email or other means.

When you send an inquiry form, an auto-reply email will be sent to the address you entered.
If you do not receive this reply within about 30 minutes after sending the form, there may have been a problem. Please check that you entered the correct email address, and send the form again.
If you decide not to send the form, please contact our store.

Please note all the fields with * are required.

After sending an inquiry, an automated reply will be emailed to you confirming receipt of the inquiry. If you do not receive it, please check the following.

If you sent your inquiry from your mobile phone email address:
Please either cancel the email-blocking setting or change the email filter setting so that our emails from the domain ‘kcraftwork.jp’ will not be flagged as junk mail.

If your email address was entered incorrectly:
Please check your email address is correct and send your inquiry again from the inquiry form.

If you are using an antivirus or other security software:
Please check the junk mail or deleted items folder, etc. to see if our message has been moved there.